Website Terms and Conditions

Last updated: 24 September 2026

1. About This Website

This website is operated by:

Caring Life Pathways Pty Ltd
trading as Cristy L Parsons Coaching

Cristy L Parsons Coaching provides coaching, education, reflection tools, workshops, personal development services, resources and related content.

By using this website, you agree to these Website Terms and Conditions. If you do not agree with these Terms, you should not use the website.

2. Information on This Website

The information provided on this website is intended for general information, education and personal development purposes.

Website content may include:

• information about Cristy L Parsons Coaching services;
• articles and blog content;
• videos and social media content;
• reflection tools and resources;
• information about coaching programs, workshops and events; and
• general educational information.

Website content is not individualised advice simply because you have read it, downloaded a resource or previously worked with Cristy L Parsons Coaching. Your individual circumstances may require more specific consideration than general website content can provide.

3. Coaching and Professional Scope

Unless expressly stated otherwise, services offered through Cristy L Parsons Coaching are provided as coaching and education.

Coaching is a collaborative process intended to support insight, understanding, conscious choice and empowered action.

Cristy’s professional qualifications, social work background and trauma-informed approach may inform the way she works, but coaching services are not automatically provided as counselling, psychotherapy, psychological treatment, medical treatment or social work treatment.

Nothing on this website is intended to diagnose, treat or manage a medical or mental health condition.

Cristy L Parsons Coaching does not provide emergency or crisis-response services.

If you require medical, psychological, legal, financial, crisis or other specialist assistance, you should seek support from an appropriately qualified professional.

4. No Guaranteed Outcomes

Cristy L Parsons Coaching does not guarantee any particular personal, professional, relationship, financial, health or other outcome from:

• using this website;
• accessing free content or resources;
• attending an event;
• purchasing a service; or
• participating in coaching.

Individual outcomes depend on many factors, including personal circumstances, participation, choices and actions.

5. Eligibility

Cristy L Parsons Coaching services are generally intended for adults aged 18 years and over.

Where a service is provided to a person under 18, this must be expressly agreed in advance and appropriate parent or guardian consent and safeguards may be required.

6. Services, Bookings and Purchases

Information about services, programs, workshops and events may be made available through this website.

Specific services may have additional terms relating to matters such as:

• eligibility or suitability;
• payment;
• payment plans;
• cancellation and rescheduling;
• refunds and credits;
• attendance;
• delivery periods;
• program completion;
• transfers;
• intellectual property; and
• participation requirements.

Those additional terms will be provided through the relevant offer, booking process, registration process, client agreement or program terms and will form part of the agreement for that service.

If there is an inconsistency between these general Website Terms and specific terms provided for a purchased service, the specific service terms will apply to that service to the extent of the inconsistency, subject to applicable law.

7. Prices and Availability

Prices, service availability, event dates, inclusions and other offer information may change from time to time.

Changes will not ordinarily alter the agreed price or core inclusions of a service that has already been purchased unless:

• the client agrees to the change;
• an appropriate alternative or remedy is provided; or
• the change is otherwise permitted or required by law.

Cristy L Parsons Coaching may withdraw or modify an offer before purchase.

8. Payments

Payments may be processed through third-party payment providers.

Where you purchase a service, you are responsible for providing accurate payment and billing information and for complying with any payment arrangement you agree to.

Specific payment-plan, cancellation, refund or credit arrangements will be provided with the relevant service where applicable.

9. Australian Consumer Law

Nothing in these Website Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Our services come with consumer guarantees that apply automatically where Australian Consumer Law applies.

Any change-of-mind policy, refund policy, credit arrangement or other service-specific term operates in addition to those statutory rights and does not replace them.

Where Australian Consumer Law gives you a right to a refund, cancellation, repeat performance, compensation or another remedy, that right will apply regardless of any inconsistent term on this website or in a service-specific policy.

10. Intellectual Property

Unless otherwise stated, the content of this website and materials created by Cristy L Parsons Coaching are owned by Caring Life Pathways Pty Ltd or used with permission from the relevant rights holder. This may include:

• written content;
• frameworks and methodologies;
• worksheets and reflection tools;
• diagrams and graphics;
• presentations;
• videos;
• downloadable resources;
• course and program materials;
• logos, branding and visual materials; and
• other original content.

You may view and use website content for your own personal, non-commercial purposes. Unless permitted by law or authorised in writing, you must not:

• reproduce or republish substantial parts of the content;
• sell or commercially exploit the content;
• distribute paid or protected resources;
• present Cristy L Parsons Coaching frameworks or materials as your own;
• modify or remove copyright, attribution or branding; or
• use the content to create substantially reproduced commercial products, programs or training.

Sharing a link to publicly available website content is permitted.

11. User Conduct

You must not use this website in a way that:

• is unlawful or fraudulent;
• interferes with the operation or security of the website;
• attempts to gain unauthorised access to systems or information;
• infringes another person’s rights;
• introduces malicious software or harmful code; or
• uses website content in breach of these Terms.

Cristy L Parsons Coaching may restrict access where reasonably necessary to protect the website, business, users or other people.

12. Third-Party Websites and Services

This website may contain links to or use third-party services, including platforms for:

• bookings;
• payments;
• video conferencing;
• email;
• social media;
• forms;
• analytics; and
• other business functions.

Third-party providers operate under their own terms, conditions and privacy practices. Cristy L Parsons Coaching does not control third-party websites and is not responsible for their independent content, availability, security or practices. A link to another website does not necessarily mean Cristy L Parsons Coaching endorses every statement, product or service available through that website.

13. Website Availability and Accuracy

Cristy L Parsons Coaching takes reasonable care in preparing and maintaining website content. However, website information may occasionally contain an error, become outdated or be temporarily unavailable. We may update, correct, remove or replace website content as reasonably necessary.

We do not guarantee that:

• the website will always be available without interruption;
• every technical issue will be immediately resolved; or
• every piece of general website information will remain current indefinitely.

Nothing in this section limits rights that cannot lawfully be excluded.

14. Privacy

Personal and sensitive information is handled in accordance with the Cristy L Parsons Coaching Privacy Policy. The Privacy Policy explains how information may be collected, used, stored, disclosed and protected when you:

• use the website;
• submit a form;
• book a call;
• register for an event;
• purchase a service;
• participate in coaching; or
• otherwise interact with Cristy L Parsons Coaching.

Please read the Privacy Policy together with these Terms.

15. Cookies and Analytics

The website may use cookies, analytics tools and similar technologies to:

• operate website functions;
• understand website traffic and usage;
• improve website performance and user experience; and
• measure marketing activity.

Further information may be provided in the Cristy L Parsons Coaching Cookie Policy or cookie-consent information displayed on the website.

16. Testimonials

Testimonials and client experiences displayed on this website describe the experiences of particular individuals. They are not a guarantee that another person will achieve the same or similar outcome.

Where identifiable client testimonials are used, appropriate permission is obtained in accordance with Cristy L Parsons Coaching processes and the Privacy Policy.

17. Changes to These Website Terms

Cristy L Parsons Coaching may update these Website Terms from time to time. The current version will be published on the website with its effective or last-updated date. Changes to general website terms will apply from the stated effective date.